I'm new as roster manager and don't know all of our League members yet. When the last names are different, how can I find the primary member associated with an additional member in a household membership?
[NB Support Articles: Viewing options; Relationships]
Answer
First, look on the member's profile to see whether it shows a relationship.
If there is, click on the live link in the profile or on Relationships in the menu bar.
Any existing relationships will be listed at the bottom. NB offers a number of relationship options that can be applied to household memberships.
Don't despair if the member's record doesn't show a household relationship. Household members reside at the same address so this mystery can usually be solved using NB's Household View.
#1 Use tags or a filter to select your League members.
#3 Click on the View box and select Household view
#4 Scroll through until you find your household.
#5 If you don't find the pair using the Household view, it could be that the addresses on the two profiles don't match exactly. Try filtering using one part of the address, e.g.
#6 Last but not least, you may find the additional member's name in the primary member's custom fields.
