THE LEAGUE OF WOMEN VOTERS
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KENT COUNTY

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FYI

  1. The Internet is generally having a positive effect on the discourse between citizens and Congress.
  2. Congressional offices are devoting more resources to managing the growing volume of constituent communications.
  3. Personalized or individualized messages to Congress have more influence on the decision-making process of Members of Congress than do identical form messages.
  4. Many congressional staff doubt the legitimacy of identical form communications, and want to know whether communications are sent with constituents' knowledge and consent.
  5. Congressional staff are seeking particular information to help them better understand, process, and respond to constituent communications.

The report also includes four "implications for citizens and grassroots organizations":

  1. Quality is more persuasive than quantity. "Thoughtful, personalized constituent messages generally have more influence than a large number of identical form messages."
  2. The organization behind a grassroots campaign matters.
  3. Grassroots organizations should develop a better understanding of Congress.
  4. There is a difference between being noticed and having an impact.

Even though the report focuses on communicating with congress, I believe that its import is the same for lobbying our state delegates and senator: a personal phone call or letter is likely to be more effective than form-letter e-mails. We should all try to make our communications personal and specific, even when we've been given a form letter to work from.

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